Refund policy
**Razlay Store Return Policy**
At Razlay, your satisfaction is our top priority. We want you to have the best experience with our products and services. If for any reason you are not completely satisfied with your purchase, we are here to assist you.
**Damaged or Defective Products:**
In the rare instance that your product arrives damaged or defective, we sincerely apologize for any inconvenience caused. Please reach out to our customer support team within three (3) days of receiving the item. We will promptly replace the product or provide you with a refund, ensuring that you have a seamless and satisfying shopping experience.
**Allergic Reactions:**
We understand that everyone's skin is unique and may react differently to various products. If you experience an allergic reaction to any of our products, please let us know within three (3) days of receiving your order. We genuinely care about your well-being and will facilitate the return or exchange of the product if it has been barely used and is not half used. Your comfort and satisfaction are of utmost importance to us.
**Opened or Incorrect Items:**
If you receive a product that is different from what you ordered or if you believe that your item has been opened before delivery, please inform us within three (3) days. We will investigate the matter and make every effort to resolve it promptly. Your trust and confidence in our products are greatly valued.
We take pride in providing you with high-quality natural skin and hair care solutions. If you have any concerns or questions regarding our return policy, please feel free to contact our friendly customer support team. We are dedicated to ensuring your shopping experience with Razlay remains exceptional.
Thank you for choosing Razlay. Your satisfaction is our commitment.
Warm regards,
Razlay Customer Support Team
At Razlay, your satisfaction is our top priority. We want you to have the best experience with our products and services. If for any reason you are not completely satisfied with your purchase, we are here to assist you.
**Damaged or Defective Products:**
In the rare instance that your product arrives damaged or defective, we sincerely apologize for any inconvenience caused. Please reach out to our customer support team within three (3) days of receiving the item. We will promptly replace the product or provide you with a refund, ensuring that you have a seamless and satisfying shopping experience.
**Allergic Reactions:**
We understand that everyone's skin is unique and may react differently to various products. If you experience an allergic reaction to any of our products, please let us know within three (3) days of receiving your order. We genuinely care about your well-being and will facilitate the return or exchange of the product if it has been barely used and is not half used. Your comfort and satisfaction are of utmost importance to us.
**Opened or Incorrect Items:**
If you receive a product that is different from what you ordered or if you believe that your item has been opened before delivery, please inform us within three (3) days. We will investigate the matter and make every effort to resolve it promptly. Your trust and confidence in our products are greatly valued.
We take pride in providing you with high-quality natural skin and hair care solutions. If you have any concerns or questions regarding our return policy, please feel free to contact our friendly customer support team. We are dedicated to ensuring your shopping experience with Razlay remains exceptional.
Thank you for choosing Razlay. Your satisfaction is our commitment.
Warm regards,
Razlay Customer Support Team